Frequently Asked Questions

Learn more about what is restricted within our network

Answers to Common Questions

Can't find the answer you need? Please contact us and we will be happy to help!

FAQ

If you not happy with the service, we will provide a refund on your website within the first 14 days. We can not refund for the domain name
Yes, websites are hosted in a datacentre based Manchester
We don't offer a free trial as standard, but please contact us to discuss
It can take up to 24 hours for us to enable your site and after we have carried out checks
We accept secure payment via Paypal
We offer Social Media services and advertising services on our 10 year old web directories
Please use our online ticketing system. To allow us to offer great value packages we don't offer telephone support

Hosting

We can not guarantee 100% uptime. Technical issues may occur which are out of our control
If you are not happy with out service within the first 14 days, we'll be happy to provide you with a refund. We can not refund the domain name, but this you can transfer the domain away from us.
No, we will not charge for advice :)
Please contact us and we can discuss your requirements
You can sign up for a free account on the Paypal website. Or if you contact us we can arrange another payment method for you
Yes, please contact us for details
Yes, we can help with website design
Yes, we can help set you up to allow you to receive email via your phone or PC/laptop

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